Privacy Policy

Last updated: August 10, 2026

AXOBUY LLC (“AXOBUY,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from axobuy.com.

Information We Collect

We may collect:

Your name, email address, phone number, and billing or shipping address.
Order, payment confirmation, return, and account information.
Messages you send to customer support.
Device, browser, IP address, and website activity collected through cookies.
Information from Shopify, payment processors, shipping providers, and other service providers.

Payment information is processed securely by Shopify and authorized payment providers. AXOBUY generally does not receive your complete payment-card information.

How We Use Your Information

We may use your information to:

Process payments and fulfill orders.
Provide shipping and order updates.
Manage returns, refunds, and customer support.
Improve our website and Services.
Prevent fraud and unauthorized activity.
Send marketing communications when permitted.
Comply with legal obligations.

Cookies

We use cookies and similar technologies to operate the website, remember preferences, analyze website activity, and support advertising.

You can manage cookies through your browser or the privacy controls available on our website. Disabling cookies may affect some website features.

Sharing Personal Information

We may share necessary information with Shopify, payment processors, shipping providers, analytics services, advertising partners, and other providers that help us operate our business.

We may also disclose information when required by law or to protect our customers, business, or legal rights.

Data Security and Retention

We use reasonable safeguards to protect personal information. However, no online system is completely secure.

We retain information only as long as reasonably necessary to provide our Services, maintain business records, prevent fraud, resolve disputes, and comply with legal obligations.

Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information and opt out of certain targeted advertising or data sharing.

To submit a privacy request, email axobuy@gmail.com. We may need to verify your identity before completing the request.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy when our practices, Services, or legal requirements change. Updates will be posted on this page with a revised date.

Contact Us

For privacy questions or requests, contact:

AXOBUY LLC
Email: axobuy@gmail.com
Website: https://axobuy.com

For security and privacy reasons, our return address is not publicly displayed. Customers with an eligible, authorized return will receive the return address and instructions through their order communication or return shipping label.

Please do not send returns without prior authorization.