Privacy Policy

Last updated: 6/1/2025

This Privacy Policy explains how Axobuy (axobuy.com) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from axobuy.com (collectively, the "Services"). By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal or regulatory requirements. The revised Policy will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources over the past 12 months, depending on how you interact with our Services.

Information We Collect Directly From You

Basic contact details (name, address, phone number, email).
Order information (billing address, shipping address, payment confirmation).
Account information (username, password, security questions).
Shopping information (items viewed, added to cart or wishlist).
Customer support communications.

Information Collected via Cookies and Similar Technologies

We automatically collect data on your use of the Site through cookies, pixels, and similar tools, including device info, browser type, IP address, and browsing behavior to improve our Services and for analytics.

Information Obtained from Third Parties

We may receive information from vendors and partners such as:

Shopify and other service providers supporting the Site.
Payment processors to complete transactions.
Advertising and analytics partners using tracking technologies.

How We Use Your Personal Information

Your information is used to:

Provide and manage Services, process payments, fulfill orders, manage accounts, and handle returns or exchanges.
Communicate with you, including customer support and transactional notifications.
Conduct marketing and personalized advertising.
Detect and prevent fraud or illegal activities.
Comply with legal obligations and protect our rights and those of users.

Cookies

We use cookies to improve your experience, remember preferences, and perform analytics. You can manage cookies via your browser settings, but this may affect Site functionality.

For more information, see Shopify's Cookie Policy.

Disclosure of Your Personal Information

We may share your information with:

Service providers supporting our operations (payment processors, shipping, analytics).
Business and marketing partners.
Legal authorities as required by law.
Affiliates within our corporate group.
Third parties with your consent.

We are not responsible for third parties' privacy practices or the accuracy of information they provide.

User-Generated Content

Any content you post publicly on the Site will be accessible by others. We do not guarantee privacy or security of this information.

Third-Party Websites and Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect data from children under this age. If you are a parent or guardian and want us to delete a child's data, please contact us.

Security and Data Retention

We implement reasonable security measures but cannot guarantee absolute security. We retain your data as necessary to provide Services, comply with laws, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Request data portability.
Opt out of the sale or sharing of your personal information for targeted advertising.
Restrict or withdraw consent for processing sensitive data.

To exercise your rights, please contact us using the information below.

Complaints

If you have complaints about our data handling, please contact us. If unsatisfied, you may contact your local data protection authority.

International Users

Your data may be transferred and processed outside your country, including the United States, under applicable legal protections.

Contact

For questions or to exercise your privacy rights, please contact us at:
Email: axobuy@gmail.com