Repair Policy

At Axobuy, we are committed to providing fast, reliable, and high-quality repair services for your devices.

All repairs are performed by trained and certified technicians using high-quality replacement parts (not original but tested and reliable).
Typical repair turnaround time is 24 to 48 hours from the moment we receive your device at our technical center.
Once the repair is complete, your device will be securely packaged and shipped back to you promptly.
You will receive tracking information for both shipments (device sent to us and device returned).

We provide a 3-month warranty on all parts and repairs, covering manufacturing defects or faulty parts.
The warranty does not cover damage caused by accidents, misuse, water damage, or physical abuse.
To claim warranty service, please contact us at axobuy@gmail.com with your repair order number and a description of the issue.

Customers are responsible for sending their devices to our repair center securely.
Axobuy covers the cost of return shipping after the repair is completed.
Please package your device carefully to avoid damage during transit.

Our customer support team is available 24/7 to answer any questions or concerns during the repair process.
Contact us anytime at axobuy@gmail.com or +1 929-638-8222.

Repairs that involve water damage or extensive physical damage may require additional evaluation or may not be covered under warranty.
We reserve the right to refuse repairs on devices that are beyond reasonable repair or unsafe to service.